Deskripsi Pekerjaan
Are you a dynamic professional with a passion for relationship management and financial services? Hino Finance Indonesia is looking for a driven Account Officer to join our team in Surabaya. In this pivotal role, you will act as the primary point of contact for our clients, ensuring the seamless management of credit accounts while driving business growth through proactive client engagement.
As an Account Officer, you will be at the forefront of our operations, building long-term partnerships with debtors and potential clients. You will be responsible for balancing portfolio health with customer satisfaction, navigating financial negotiations, and maintaining the high service standards that Hino Finance is known for. If you are a target-oriented individual who thrives in a fast-paced environment and possesses strong communication skills, we invite you to advance your career with us.
Tanggung Jawab
- Manage and oversee a portfolio of daily accounts, ensuring accuracy and compliance with internal financial protocols.
- Build and cultivate strong, professional relationships with both existing debtors and prospective clients.
- Conduct regular site visits and client meetings to assess financial standing and provide tailored financial solutions.
- Monitor account performance, proactively identifying and mitigating potential credit risks.
- Maintain effective and timely communication with clients regarding payment status, account queries, and service updates.
- Collaborate with internal departments to streamline loan processing and account management workflows.
- Prepare comprehensive reports on account status and client engagement activities for management review.
Kualifikasi
- Bachelor’s degree in Business, Finance, Accounting, Management, or a related field.
- Minimum 1-2 years of experience in account management, sales, or collections within the finance or automotive industry.
- Excellent interpersonal and negotiation skills, with the ability to influence stakeholders effectively.
- Strong analytical mindset with proficiency in financial documentation and basic reporting tools.
- High level of integrity, professional maturity, and ability to handle high-pressure situations.
- Effective written and verbal communication skills in Indonesian (English proficiency is a plus).
- Possess a valid driver's license and willingness to conduct field work across Surabaya and surrounding areas.