Deskripsi Pekerjaan
Join MV Santiago Medical Center as an Admitting Staff member and become the welcoming face of our esteemed healthcare institution. As the first point of contact for patients and visitors, you'll play a crucial role in ensuring a smooth admission process while maintaining the highest standards of customer service and professionalism.
At MV Santiago Medical Center, we believe that exceptional patient care begins with a positive first impression. As part of our dedicated administrative team, you'll be responsible for registering patients, collecting necessary information, verifying insurance coverage, and guiding patients through the admission process with compassion and efficiency.
We are looking for individuals who possess strong interpersonal skills, attention to detail, and the ability to work effectively in a fast-paced healthcare environment. If you're passionate about healthcare administration and committed to providing outstanding patient experiences, we invite you to apply for this rewarding opportunity at MV Santiago Medical Center.
Tanggung Jawab
- Register patients accurately and efficiently upon arrival at the medical center
- Collect and verify patient information, insurance details, and medical history
- Explain admission procedures, hospital policies, and patient rights to patients and their families
- Coordinate with healthcare departments to ensure smooth patient transitions
- Maintain accurate records of patient admissions and discharge information
- Handle patient inquiries and provide appropriate assistance or referrals
- Ensure compliance with hospital policies and regulatory requirements
- Collaborate with billing department to verify insurance coverage and financial arrangements
Kualifikasi
- High school diploma or equivalent; college degree in healthcare administration or related field preferred
- Previous experience in healthcare admissions, customer service, or administrative roles
- Excellent communication and interpersonal skills with a customer-service mindset
- Strong attention to detail and accuracy in data entry and record-keeping
- Proficiency in computer systems and healthcare information management software
- Ability to multitask and work efficiently in a fast-paced environment
- Knowledge of medical terminology and healthcare insurance processes
- Professional demeanor and ability to handle sensitive situations with empathy