Deskripsi Pekerjaan
Join the National Cancer Centre Singapore as an Assistant Manager (Operations Support Services) and play a pivotal role in ensuring the seamless functioning of critical healthcare operations. In this dynamic position, you will oversee comprehensive security protocols, manage car park operations, and coordinate transportation services to maintain a safe and efficient environment for patients, staff, and visitors. You'll lead by example, driving team performance through effective scheduling, performance evaluations, and fostering a culture of excellence. Your responsibilities will extend to supporting the entire talent lifecycle, from recruitment to staff training, ensuring your team is equipped with the skills to deliver exceptional service. With a focus on continuous improvement, you'll implement operational policies, monitor service quality metrics, and collaborate with cross-functional teams to enhance patient experiences. This role offers the unique opportunity to contribute to Singapore's premier cancer care facility while developing your leadership capabilities in healthcare operations.
Tanggung Jawab
- Oversee security, car park management, and transportation services to ensure safety and operational efficiency
- Lead and manage team performance through scheduling, performance reviews, and development initiatives
- Support end-to-end recruitment processes and staff training programs
- Implement and maintain operational policies aligned with healthcare standards
- Monitor service quality metrics and implement continuous improvement initiatives
- Coordinate with internal departments to resolve operational issues
- Ensure compliance with safety regulations and organizational protocols
Kualifikasi
- Bachelor's degree in Business Administration, Operations Management, or related field
- Minimum 3 years of experience in operations support or team management
- Proven track record in security, facility management, or transportation services
- Strong leadership skills with experience in staff training and development
- Excellent problem-solving and decision-making abilities
- Proficiency in operational management software and MS Office suite
- Knowledge of healthcare operations standards and regulations