Deskripsi Pekerjaan
Chocochips Boutique is seeking a detail-oriented Business Analyst to drive data-informed decisions in our dynamic retail environment. In this critical role, you'll transform raw data into actionable insights that optimize our product portfolio, streamline inventory operations, and enhance customer experiences. You'll collaborate with cross-functional teams to identify growth opportunities, analyze market trends, and develop strategic recommendations that directly impact our bottom line. The ideal candidate thrives in fast-paced retail settings and possesses a passion for uncovering hidden patterns in sales, customer behavior, and product performance data. Join us to shape the future of retail commerce through analytical excellence.
Tanggung Jawab
- Analyze sales data, product performance metrics, and inventory health to identify growth opportunities
- Monitor customer trends and purchasing behaviors to inform product development and marketing strategies
- Develop comprehensive reports and dashboards to visualize key performance indicators
- Collaborate with merchandising teams to optimize product assortment and pricing strategies
- Identify operational inefficiencies and propose data-driven solutions for improvement
- Conduct market research to identify emerging trends and competitive intelligence
- Partner with stakeholders to implement and track performance improvement initiatives
Kualifikasi
- Bachelor's degree in Business, Economics, Statistics, or related field
- Minimum 2 years of experience in business analysis, preferably in retail/ecommerce
- Proficiency in SQL, Excel, and data visualization tools (Power BI/Tableau)
- Strong analytical skills with ability to interpret complex datasets
- Experience with inventory management systems and sales analytics
- Excellent communication skills with ability to present insights to non-technical stakeholders
- Understanding of retail KPIs and customer journey mapping