Deskripsi Pekerjaan
Are you a seasoned leader with a passion for excellence in the aesthetic and medical industry? Miracle Aesthetic Clinic is seeking a highly motivated and strategic Clinic Manager / Branch Manager to lead our branch in Surabaya. In this pivotal role, you will be the driving force behind our operational success, ensuring that our high standards of medical service and patient care are consistently met.
As the Branch Manager, you will oversee day-to-day operations, analyze performance metrics, and foster a team culture dedicated to aesthetic excellence. We are looking for a dynamic professional who thrives in a fast-paced environment and possesses the analytical skills to translate clinic data into actionable growth strategies. If you are ready to elevate your career with a leading name in the aesthetic industry, we invite you to apply.
Tanggung Jawab
- Lead and oversee all daily operational activities of the clinic to ensure efficiency and excellence.
- Analyze clinic performance data and KPIs to optimize service delivery and financial growth.
- Manage and mentor a diverse team, including medical staff and support personnel, to foster a productive work environment.
- Execute strategic marketing and sales initiatives to meet medical and product targets.
- Ensure strict adherence to safety protocols, medical regulations, and clinic standard operating procedures (SOPs).
- Develop and implement strategies to improve patient satisfaction and retention.
- Oversee inventory management and ensure medical supplies are utilized effectively and cost-efficiently.
- Prepare regular financial and operational reports for senior management review.
Kualifikasi
- Bachelor's degree in Management, Business, Healthcare Administration, or a related field.
- Proven experience as a Clinic Manager, Branch Manager, or in a similar leadership role, preferably in the beauty/aesthetic or medical industry.
- Strong analytical mindset with the ability to interpret business data and drive performance improvements.
- Excellent leadership, communication, and interpersonal skills to manage professional medical teams.
- Deep understanding of operational excellence, customer service standards, and target-based management.
- Proficiency in Microsoft Office Suite and clinic management software systems.
- Willingness to work on-site at our Surabaya location with a flexible, solution-oriented approach.