Deskripsi Pekerjaan
Join Cityland Development Corporation as a Collection Assistant and become a key player in our financial operations. In this client-facing role, you'll serve as the primary point of contact for customers, addressing inquiries about account statuses, payment schedules, and financial services. You'll monitor client accounts to ensure timely payments, identify potential discrepancies, and implement follow-up strategies. The position requires meticulous processing of cash and check collections while maintaining accurate financial records. This opportunity is ideal for detail-oriented professionals with strong communication skills and a commitment to customer satisfaction. You'll work collaboratively with our finance team to reconcile accounts and support revenue optimization efforts.
Tanggung Jawab
- Respond to client inquiries regarding account balances, payment statuses, and billing concerns
- Monitor client accounts to track payment activities and identify overdue payments
- Process cash and check collections with precision and adherence to financial protocols
- Maintain detailed records of all transactions and update account information in real-time
- Collaborate with finance team to resolve account discrepancies and reconcile statements
- Implement collection strategies to improve payment efficiency and reduce outstanding balances
- Prepare daily collection reports and submit to supervisors for review
Kualifikasi
- High school diploma or equivalent; college degree in Finance, Accounting, or Business preferred
- 1+ years of experience in collections, accounts receivable, or customer service
- Proficiency in basic accounting software and Microsoft Office applications
- Strong numerical aptitude and attention to detail in financial transactions
- Excellent communication skills for professional client interactions
- Ability to work efficiently under pressure with strict deadlines
- Knowledge of payment processing systems and financial documentation standards