Deskripsi Pekerjaan
Are you an organized professional with a keen eye for detail and a passion for global logistics? Ben Line Agencies is seeking a dedicated Documentation Liner Staff to join our dynamic team in Jakarta Selatan. In this critical role, you will be the bridge between our customers and our shipping operations, ensuring that the documentation process is seamless, accurate, and compliant with international shipping standards.
As a key member of our documentation department, you will manage the end-to-end processing of shipping documents. From receiving final shipping instructions to the issuance of the final Bill of Lading (BL), your precision will ensure that our clients' cargo moves efficiently across global borders. We are looking for an individual who thrives in a fast-paced environment and possesses strong communication skills to handle customer inquiries and internal coordination effectively.
Join a global leader in agency services and take the next step in your career with a company that values expertise, reliability, and professional growth.
Tanggung Jawab
- Manage end-to-end documentation processes for liner operations, ensuring 100% accuracy.
- Receive, review, and verify final shipping instructions from customers in a timely manner.
- Prepare and issue accurate Bill of Lading (BL) drafts and coordinate corrections with relevant stakeholders.
- Maintain clear and proactive communication with customers regarding documentation status and updates.
- Ensure all documentation complies with international maritime regulations and internal company standards.
- Coordinate closely with internal operational departments to resolve discrepancies in shipping data.
- Finalize and release shipping documents promptly to avoid delays in cargo clearance.
- Maintain organized digital records of all shipping documentation for audit and tracking purposes.
Kualifikasi
- Minimum Diploma or Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- At least 1-2 years of experience in shipping, freight forwarding, or liner documentation.
- Strong understanding of shipping documentation terminology and processes, specifically Bills of Lading.
- Proficient in Microsoft Office Suite (Excel, Word) and shipping management software.
- Excellent attention to detail and ability to work under pressure with tight deadlines.
- Strong command of written and spoken English and Indonesian.
- High level of integrity and professional ethics in handling sensitive shipping data.
- Strong interpersonal skills with the ability to manage customer expectations effectively.