Deskripsi Pekerjaan
Are you a data-driven leader with a passion for the fast-paced world of digital retail? Goday Indonesia Food is looking for a dynamic and strategic E-Commerce Operational Supervisor to lead our online business expansion. In this role, you will be the bridge between our brand and our digital customers, ensuring seamless operational excellence across Indonesia's top marketplaces.
As our E-Commerce Supervisor, you will oversee the end-to-end management of our online stores. You will be responsible for scaling our presence, optimizing shop performance, and driving sales growth through insightful analysis and effective team management. We are seeking an English-speaking professional who thrives in a collaborative environment and is ready to take our digital footprint to the next level.
Tanggung Jawab
- Develop and execute comprehensive e-commerce strategies to drive revenue growth across Shopee, TikTok Shop, and Tokopedia.
- Manage end-to-end store operations, including product listing, inventory synchronization, and price updates.
- Monitor and analyze daily store performance metrics, conversion rates, and traffic patterns to optimize sales.
- Coordinate with warehouse and logistics teams to ensure timely order fulfillment and high customer satisfaction ratings.
- Lead and mentor a team of e-commerce admins to maintain brand guidelines and high service standards.
- Run promotional campaigns, flash sales, and marketing activities in coordination with internal branding teams.
- Prepare regular analytical reports on sales performance and market trends for management review.
Kualifikasi
- Bachelor’s degree in Business, Management, Marketing, or a related field.
- Minimum 2-3 years of proven experience as an E-commerce Supervisor or Manager in the FMCG or Food & Beverage sector.
- Fluent in English and Indonesian, with excellent professional communication skills.
- Strong analytical mindset with proficiency in using Marketplace Seller Centers (Shopee, Tokopedia, TikTok Shop).
- In-depth knowledge of e-commerce platform algorithms, promotional tools, and digital marketing trends.
- Exceptional leadership skills and the ability to work effectively under pressure.
- Highly organized, detail-oriented, and capable of managing multiple projects simultaneously.