Deskripsi Pekerjaan
Are you a highly meticulous and dedicated professional with a keen eye for detail in financial transactions? Hong Leong Bank is actively seeking an enthusiastic Executive, Remittance Centralisation Unit for a 2-year contract to enhance our operations in Kuala Lumpur. This pivotal role offers a significant opportunity to contribute to the seamless and efficient flow of cross-border transactions, upholding our commitment to operational excellence and customer satisfaction.
As an integral part of our Remittance Centralisation Unit, you will be at the forefront of processing and managing a high volume of diverse remittance activities. Your expertise will ensure strict adherence to internal policies, regulatory compliance, and best practices within the banking sector. We are looking for an individual who thrives in a fast-paced environment, possesses strong analytical capabilities, and is committed to maintaining the highest standards of accuracy and financial integrity.
Join Hong Leong Bank, a leading financial institution, and be a key player in our mission to deliver exceptional banking services. This contract position is an ideal platform to advance your skills in international banking operations, compliance, and risk management within a supportive and professional work culture. If you are ready to make a significant impact and grow your career with a reputable organisation, we encourage you to apply.
Tanggung Jawab
- Process incoming and outgoing remittance transactions accurately and efficiently, adhering to strict service level agreements (SLAs).
- Verify transaction details and scrutinise supporting documents to ensure full compliance with internal policies and regulatory frameworks (e.g., Anti-Money Laundering, Know Your Customer).
- Perform daily reconciliation of remittance accounts and proactively investigate and resolve any discrepancies or outstanding items.
- Liaise effectively with internal departments, correspondent banks, and customers to swiftly resolve queries and issues related to remittance transactions.
- Prepare and submit comprehensive reports on remittance volumes, processing times, and compliance metrics for management review.
- Stay abreast of local and international remittance regulations, industry changes, and emerging best practices.
- Contribute to identifying and implementing process improvements to enhance operational efficiency, reduce risks, and optimise service delivery within the unit.
- Maintain accurate and exhaustive records and documentation for audit purposes and operational transparency.
Kualifikasi
- A Bachelor's degree in Banking, Finance, Business Administration, or a related discipline.
- Minimum of 1-2 years of proven experience in banking operations, with a strong preference for experience within a remittance, foreign exchange, or payments processing unit.
- Solid understanding of remittance processes, SWIFT messaging protocols, and international banking practices.
- Familiarity with Bank Negara Malaysia (BNM) guidelines and robust anti-money laundering (AML) regulations.
- Exceptional attention to detail and impeccable accuracy in data entry and transaction processing.
- Proficient in Microsoft Office Suite, particularly Excel and Word, for data analysis and reporting.
- Excellent communication and interpersonal skills, enabling effective interaction with diverse stakeholders.
- Demonstrated ability to work both independently and collaboratively within a team in a demanding, high-volume operational environment.