Deskripsi Pekerjaan
Be the welcoming face of a leading boarding school and help create an exceptional experience for students, parents, and visitors. As a Front Office Staff member, you'll serve as the first point of contact, embodying our institution's commitment to professionalism and hospitality. This dynamic role requires exceptional interpersonal skills, organizational prowess, and a passion for supporting educational excellence. You'll manage daily front desk operations, coordinate communications across departments, and ensure visitors receive a warm, efficient experience that reflects our school's values. Join our dedicated team in fostering a positive environment where every interaction contributes to the success of our learning community.
Tanggung Jawab
- Manage front desk operations including visitor reception, call handling, and mail distribution
- Provide accurate information about school programs, events, and policies to stakeholders
- Coordinate with academic and administrative departments to resolve inquiries efficiently
- Maintain organized records of visitor logs, correspondence, and office supplies
- Support event coordination and campus tours for prospective families
- Process student registrations and assist with enrollment documentation
- Collaborate with security personnel to ensure campus safety protocols
Kualifikasi
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 2 years of experience in front office, reception, or customer service roles
- Proficiency in Microsoft Office Suite and basic administrative systems
- Excellent verbal and written communication skills in Bahasa Indonesia and English
- Strong organizational abilities with attention to detail
- Professional demeanor and customer-focused mindset
- Ability to multitask effectively in a fast-paced educational environment