Deskripsi Pekerjaan
Sun Life is a global leader in financial services, and we are currently seeking a visionary Head of Underwriter to lead our underwriting operations in Jakarta. In this strategic leadership role, you will be responsible for overseeing the end-to-end underwriting processes for our life and medical insurance product portfolios. You will drive operational excellence, ensure rigorous risk management standards, and foster a culture of technical expertise and innovation within your team.
As the Head of Underwriter, you will collaborate with key stakeholders across sales, product development, and claims to ensure our underwriting guidelines are both competitive and sustainable. We are looking for a seasoned insurance professional who can balance technical underwriting precision with a forward-thinking, customer-centric approach to support Sun Life’s mission of helping clients achieve lifetime financial security.
Tanggung Jawab
- Lead, mentor, and develop a high-performing team of underwriting professionals to achieve departmental KPIs.
- Define and refine underwriting policies, guidelines, and risk appetite for life and medical insurance products.
- Monitor and analyze underwriting performance, including loss ratios, turnaround times, and accuracy rates.
- Collaborate with product teams to design and implement innovative insurance solutions that align with market trends.
- Oversee high-value and complex medical underwriting cases, providing technical authority and guidance.
- Drive digital transformation initiatives within the underwriting workflow to improve operational efficiency and customer experience.
- Ensure full compliance with local regulatory requirements and internal corporate governance standards.
Kualifikasi
- Bachelor’s degree in Actuarial Science, Statistics, Mathematics, or a related field; professional insurance qualifications (e.g., FLMI, FALU) are highly preferred.
- Minimum 8-10 years of experience in life and medical underwriting, with at least 4 years in a management or leadership capacity.
- In-depth knowledge of the Indonesian insurance market, regulatory landscape, and medical underwriting practices.
- Proven ability to manage risk effectively while maintaining competitive business growth.
- Strong analytical, strategic thinking, and decision-making skills.
- Excellent communication and stakeholder management abilities, capable of influencing across all levels of the organization.
- Fluent in both English and Bahasa Indonesia.