Deskripsi Pekerjaan
Brawijaya Hospital Group, the most trusted healthcare network in Indonesia with leading Centers of Excellence, is seeking an experienced and dedicated Medical Service Manager to lead and elevate our clinical operations in Jakarta Selatan. In this role, you will play a pivotal part in ensuring the highest standards of healthcare delivery, patient safety, and clinical excellence across our state-of-the-art facilities.
As the Medical Service Manager, you will collaborate closely with clinical chiefs, nursing heads, and administrative leaders to streamline medical services, maintain regulatory compliance, and champion patient-centric care pathways. This is an exceptional opportunity for a medical professional looking to transition into a strategic management role within a premier hospital group.
Tanggung Jawab
- Oversee daily medical service operations to ensure compliance with clinical protocols and patient safety standards.
- Coordinate with Centers of Excellence to optimize clinical service delivery and patient experience.
- Manage and evaluate the performance of medical staff, clinical specialists, and general practitioners.
- Ensure full compliance with national healthcare regulations, KARS accreditation standards, and clinical governance.
- Facilitate effective communication between clinical departments, nursing units, and administrative management.
- Lead continuous quality improvement (CQI) initiatives to enhance medical service efficiency.
- Handle patient feedback and medical-legal inquiries professionally and ethically.
Kualifikasi
- Medical Doctor (Dokter Umum) degree with a valid, active STR (Surat Tanda Registrasi).
- Master’s Degree in Hospital Administration (MARS) or Public Health (MKM) is highly preferred.
- Minimum of 3–5 years of working experience in a hospital management or medical leadership role.
- In-depth knowledge of Indonesian healthcare regulations and hospital accreditation (KARS) processes.
- Excellent leadership, decision-making, and crisis-management skills.
- Strong interpersonal and communication skills in both Bahasa Indonesia and English.