Deskripsi Pekerjaan
Sysgen is seeking a dedicated and experienced Merchant Acquiring Manager to join our growing team in Makati City. In this pivotal onsite Dayshift role, you will act as the primary point of contact for our clients, managing the entire lifecycle of merchant acquiring services. You will be responsible for driving revenue growth, ensuring seamless onboarding processes, and maintaining high levels of client satisfaction. We are looking for a strategic thinker who excels in a fast-paced financial environment and can navigate complex payment ecosystems with ease.
As part of our team, you will play a key role in expanding our market presence and optimizing transaction volumes. You will collaborate closely with cross-functional teams to implement best practices in sales, risk management, and compliance. If you are a results-oriented professional ready to advance your career in the fintech sector, we encourage you to apply.
Tanggung Jawab
- Oversee the end-to-end merchant onboarding process, from initial application to terminal setup and activation.
- Manage and cultivate long-term relationships with existing merchants to ensure high retention and upselling opportunities.
- Analyze sales performance metrics and KPIs to identify areas for improvement and implement strategic growth plans.
- Ensure all merchant applications and transactions strictly comply with regulatory standards and internal risk policies.
- Resolve complex merchant inquiries and technical issues efficiently to minimize downtime.
- Collaborate with internal teams, including underwriting and operations, to streamline service delivery.
- Stay updated on industry trends and competitive landscape to advise the sales team effectively.
Kualifikasi
- Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
- Minimum of 3-5 years of proven experience in Merchant Acquiring, Sales, or Financial Services.
- Strong understanding of payment processing systems, POS solutions, and financial regulations.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work onsite during Dayshift hours.
- Proven track record of meeting or exceeding sales targets and revenue goals.
- Proficiency in using CRM software and Microsoft Office Suite.