Deskripsi Pekerjaan
Are you a passionate leader with a deep understanding of the tourism industry? Private Advertiser is seeking an experienced Operational Manager to join our dynamic team in the beautiful island of Bali. As the Operational Manager for Tour & Travel services, you will be responsible for overseeing all aspects of our tour operations, ensuring exceptional customer experiences, and driving our business forward in Indonesia's premier tourist destination.
This is a unique opportunity to make a significant impact on our company's success while enjoying the vibrant culture and stunning landscapes that Bali has to offer. You will be leading a team of dedicated professionals, developing innovative tour itineraries, and ensuring that our guests have unforgettable experiences from start to finish.
Our ideal candidate is a strategic thinker with excellent leadership skills, a passion for tourism, and a commitment to excellence. If you thrive in a fast-paced environment and are looking to advance your career in the travel industry, we encourage you to apply for this exciting position in Bali.
Tanggung Jawab
- Oversee daily operations of tour and travel services
- Manage and coordinate tour guides and staff
- Develop and implement operational strategies
- Ensure high-quality customer service
- Monitor and improve tour itineraries
- Handle customer complaints and feedback
- Coordinate with suppliers and vendors
- Monitor budgets and financial performance
Kualifikasi
- Bachelor's degree in Tourism, Hospitality, or related field
- Minimum 3-5 years of experience in tour operations
- Strong leadership and management skills
- Excellent communication and problem-solving abilities
- Knowledge of Bali tourism industry and attractions
- Proficiency in tour management software
- Ability to work under pressure and handle multiple tasks
- Fluency in English and Bahasa Indonesia