Deskripsi Pekerjaan
Join Alorica's dynamic team as a QA Associate and become a vital guardian of quality excellence! We're seeking meticulous professionals passionate about delivering flawless customer experiences. In this role, you'll drive quality assurance processes across diverse projects, ensuring products meet rigorous standards before reaching end-users. Alorica offers comprehensive training, career advancement opportunities, and a collaborative environment where your analytical skills thrive. Be part of a global leader in customer experience solutions while developing expertise in testing methodologies, defect management, and quality systems. Apply now to elevate your career in quality assurance!
Tanggung Jawab
- Execute manual and automated test cases to identify software defects and functionality issues
- Document detailed bug reports using industry-standard tracking tools (e.g., JIRA)
- Collaborate with development teams to prioritize and resolve quality issues
- Design comprehensive test plans covering functionality, usability, and performance
- Conduct regression testing to ensure fixes don't introduce new issues
- Participate in agile ceremonies and contribute to process improvements
- Maintain test environment integrity and configuration
Kualifikasi
- Bachelor's degree in Computer Science, IT, or related field
- 1+ years of experience in software QA/testing
- Proficiency in test management tools (e.g., TestRail, Zephyr)
- Strong understanding of SDLC and QA methodologies
- Excellent analytical and problem-solving abilities
- Experience with bug tracking systems and defect lifecycle
- Basic knowledge of SQL and API testing
- Certification in QA or testing methodologies preferred