Deskripsi Pekerjaan
Elevate Educational Standards with World Citi Colleges
World Citi Colleges is seeking a detail-oriented and dedicated Quality Assurance Staff to join our team in Quezon City. In this pivotal role, you will be at the forefront of maintaining the highest academic and institutional standards, ensuring that our programs continue to meet and exceed global benchmarks for excellence. This is an exceptional opportunity for a professional who is passionate about education management and institutional growth.
As part of our Quality Management team, you will play a key role in safeguarding the reputation of World Citi Colleges. Your work will directly impact our accreditation status and the overall quality of service provided to our students. We are looking for an individual who thrives in structured environments, possesses a keen eye for compliance, and understands the intricate requirements of regulatory bodies such as CHED and various accreditation agencies (e.g., PACUCOA). If you are looking to build a career in academic administration and quality control, we invite you to apply.
At World Citi Colleges, we value innovation, integrity, and continuous improvement. By joining us, you will work in a collaborative environment that encourages professional development and rewards excellence. Help us shape the future of education by ensuring that our institutional processes remain efficient, compliant, and focused on student success.
Tanggung Jawab
- Conduct regular internal audits of academic and administrative departments to ensure adherence to institutional policies.
- Prepare, organize, and maintain comprehensive documentation required for local and international accreditation processes.
- Monitor institutional compliance with Commission on Higher Education (CHED) standards and other regulatory requirements.
- Assist in the development, implementation, and review of the Quality Management System (QMS) across all campuses.
- Coordinate with department heads to address non-conformities and track the progress of corrective actions.
- Analyze stakeholder feedback, including student surveys and faculty evaluations, to identify areas for process improvement.
- Facilitate training sessions and workshops for staff regarding quality standards and accreditation awareness.
- Prepare detailed reports on quality metrics and audit findings for the management team.
Kualifikasi
- Bachelor’s degree in Education, Business Administration, Public Administration, or a related field.
- At least 1-2 years of experience in Quality Assurance, Document Control, or Academic Administration is preferred.
- In-depth knowledge of accreditation processes (e.g., PACUCOA, ISO, or CHED institutional monitoring).
- Excellent written and verbal communication skills with a high proficiency in report writing.
- Strong analytical skills with an exceptional attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and document management software.
- Ability to work independently, manage multiple deadlines, and maintain confidentiality.
- Strong interpersonal skills with the ability to collaborate effectively with various institutional stakeholders.