Deskripsi Pekerjaan
Join Sixtynine Coffee as a Restaurant Supervisor and become the driving force behind our exceptional dining experience. In this pivotal role, you'll orchestrate daily restaurant operations, lead a dynamic team of service professionals, and ensure every guest leaves with a memorable impression. Your expertise in staff management, quality control, and customer satisfaction will be instrumental in maintaining our reputation for excellence. You'll collaborate with kitchen teams to streamline service workflows, implement training programs to elevate team performance, and proactively address operational challenges. This position offers the opportunity to shape our service culture while gaining hands-on experience in a fast-paced F&B environment. Sixtynine Coffee provides comprehensive training, growth opportunities, and a collaborative work culture where your leadership skills will truly shine.
Tanggung Jawab
- Lead daily restaurant operations and ensure smooth service delivery
- Supervise, train, and motivate service staff to maintain high performance standards
- Monitor customer satisfaction and implement solutions for continuous improvement
- Manage inventory, stock levels, and supply chain logistics
- Enforce health, safety, and sanitation protocols
- Coordinate with kitchen staff to optimize service efficiency
- Handle customer inquiries and resolve complaints professionally
- Prepare operational reports and performance metrics for management
Kualifikasi
- Minimum 2 years of supervisory experience in restaurant or F&B industry
- Proven track record in team leadership and staff development
- Strong knowledge of food safety regulations and service standards
- Excellent communication and interpersonal skills
- Ability to work efficiently in high-pressure environments
- Basic proficiency in restaurant management software
- High school diploma or equivalent; hospitality certification preferred
- Fluency in Bahasa Indonesia and English