Deskripsi Pekerjaan
Embark on a Rewarding Retail Career with MR.DIY!
Are you an ambitious and enthusiastic individual eager to build a successful career in retail leadership? MR.DIY, Malaysia's leading home improvement retailer, invites you to join our dynamic team through the Supervisor Apprentice Program (SAP) at our vibrant Eco Majestic City, Beranang branch in Selangor. This isn't just a job; it's a launchpad for your professional growth.
The SAP is meticulously designed to equip you with comprehensive knowledge and hands-on experience in all facets of retail store management. You'll work alongside experienced leaders, gaining invaluable insights into daily operations, team leadership, customer engagement, and inventory management. From the moment you step in, you'll be immersed in a supportive learning environment where your potential is nurtured, and your contributions are valued.
At MR.DIY, we believe in cultivating talent from within. This program offers a structured pathway to become a proficient Retail Supervisor, providing you with the skills to excel in a fast-paced retail environment. If you're passionate about delivering excellent customer service, have a keen eye for detail, and are ready to take on exciting challenges, we want to hear from you. Join us in shaping exceptional shopping experiences for our millions of customers across Malaysia.
Seize this unparalleled opportunity to grow with a market leader. Apply today and start your journey towards becoming a retail management expert with MR.DIY in Eco Majestic City, Beranang, Selangor!
Tanggung Jawab
- Actively participate in comprehensive training modules covering all aspects of store operations, including sales, inventory, and visual merchandising.
- Assist the Store Supervisor in daily store management, ensuring smooth opening and closing procedures and adherence to operational standards.
- Learn and apply best practices for inventory management, stock replenishment, and product display to optimize store layout and customer flow.
- Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience for all patrons.
- Support the team in achieving daily, weekly, and monthly sales targets and key performance indicators (KPIs).
- Understand and contribute to maintaining store cleanliness, safety standards, and overall store aesthetics.
- Shadow and learn basic team leadership skills, including staff scheduling, performance monitoring, and team motivation.
- Participate in store promotions and marketing activities to drive customer engagement and sales.
Kualifikasi
- Minimum SPM/O-Level qualification or equivalent; Diploma holders are encouraged to apply.
- Fresh graduates or individuals with a strong interest in retail operations and management are highly encouraged.
- Demonstrated eagerness to learn, grow, and take on new challenges in a dynamic retail environment.
- Excellent verbal and written communication skills, with the ability to interact effectively with customers and colleagues.
- A proactive, self-motivated attitude with a strong sense of responsibility and teamwork.
- Ability to work a flexible retail schedule, including evenings, weekends, and public holidays as required.
- Proficiency in basic computer skills; familiarity with POS systems is a plus but not mandatory.
- Must be a Malaysian citizen or hold a valid permanent residency.