Deskripsi Pekerjaan
Are you a detail-oriented professional looking to advance your career with a global technology leader? OpenText is seeking a highly organized Sales Admin Specialist to join our Makati team. In this pivotal role, you will act as the backbone of our channel sales operations, ensuring seamless quote processing, order management, and partner support.
You will work in a fast-paced, collaborative environment where your ability to manage Salesforce data directly impacts our sales success. If you are tech-savvy, thrive on operational excellence, and enjoy supporting a high-performing sales team, this is the perfect opportunity to grow your professional footprint within an industry-leading organization.
Tanggung Jawab
- Manage end-to-end quote processing and order submissions within the Salesforce CRM platform.
- Provide timely assistance to channel partners regarding order status and account documentation.
- Maintain data integrity within Salesforce to ensure accurate reporting and sales forecasting.
- Collaborate cross-functionally with sales, finance, and logistics teams to resolve order discrepancies.
- Monitor and track pending sales requests to ensure adherence to Service Level Agreements (SLAs).
- Assist in generating weekly sales activity reports for management review.
- Support administrative tasks related to channel partner onboarding and contract maintenance.
Kualifikasi
- Minimum of 1-2 years of experience in Sales Administration, Order Management, or Back-office Support.
- Proficiency in Salesforce (SFDC) is highly preferred and considered a significant advantage.
- Strong computer literacy, including advanced proficiency in MS Excel (VLOOKUP, Pivot Tables).
- Excellent written and verbal communication skills in English.
- High attention to detail with the ability to manage multiple priorities in a deadline-driven environment.
- A proactive problem-solver with a strong customer service orientation.
- Ability to work effectively in both remote and office-based settings.