Deskripsi Pekerjaan
Join Sicepat Express Indonesia as a Senior B2B Operations Project Manager and lead transformative logistics solutions that drive business growth. In this critical role, you will be responsible for end-to-end management of B2B logistics projects, ensuring seamless operations and exceptional client experiences. Your expertise will be instrumental in customizing logistics operations, monitoring SLA/KPI performance, and continuously improving operational efficiency to meet the evolving needs of our diverse client base.
As a key member of our operations team, you will collaborate with cross-functional stakeholders to develop innovative solutions that enhance our B2B service offerings. You will analyze operational data, identify opportunities for optimization, and implement strategic initiatives that improve performance metrics. Your leadership will directly contribute to strengthening Sicepat Express's position as a leading logistics provider in Indonesia's competitive market.
With Jakarta as your base, you'll work in a dynamic environment where your project management skills and industry knowledge will make a tangible impact. If you're passionate about logistics excellence and thrive in challenging, fast-paced settings, this opportunity offers the perfect platform to advance your career while contributing to Indonesia's growing logistics sector.
Tanggung Jawab
- Lead end-to-end B2B logistics project lifecycle from conception to implementation
- Customize logistics operations to meet specific client requirements and industry standards
- Monitor and analyze SLA/KPI performance metrics to ensure service excellence
- Identify and implement operational improvements to enhance efficiency and client satisfaction
- Develop innovative client solutions that address complex logistics challenges
- Collaborate with cross-functional teams including sales, customer service, and operations
- Prepare regular reports on project status, performance, and recommendations
- Stay updated on industry trends and emerging technologies in logistics management
Kualifikasi
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field
- Minimum 5 years of experience in B2B logistics operations and project management
- Proven track record of successfully managing complex logistics projects
- Strong analytical skills with ability to interpret operational data and KPIs
- Excellent communication and interpersonal skills for client relationship management
- Proficiency in logistics management software and data analysis tools
- Demonstrated ability to work collaboratively in cross-functional teams
- Knowledge of Indonesian logistics industry regulations and standards