Deskripsi Pekerjaan
Join The Body Shop as a Shop Manager and lead our retail operations with passion and expertise! You'll be instrumental in driving sales growth by strategically managing product categories and developing innovative promotions that capture market share. As the face of our brand, you'll ensure exceptional customer experiences while mentoring high-performing teams. This role combines retail leadership with brand advocacy, allowing you to implement visual merchandising strategies and optimize inventory management. If you thrive in dynamic environments and share our commitment to ethical beauty, this is your opportunity to make a tangible impact in the beauty retail industry.
Tanggung Jawab
- Develop and execute product category strategies to maximize market positioning and sales performance
- Design data-driven promotional campaigns that drive customer acquisition and retention
- Lead, coach, and motivate retail teams to achieve KPIs and service excellence
- Oversee inventory management, stock replenishment, and visual merchandising standards
- Monitor sales analytics to identify trends and optimize store operations
- Ensure compliance with company policies, visual merchandising guidelines, and safety protocols
- Foster a customer-centric culture through team training and service quality initiatives
Kualifikasi
- Minimum 3 years of retail management experience in beauty or FMCG sector
- Proven track record in developing and executing sales promotions
- Strong leadership abilities with team development and coaching skills
- Expertise in inventory management and visual merchandising principles
- Proficient in sales analytics and retail KPI monitoring
- Passion for ethical beauty brands and The Body Shop's values
- Excellent communication and problem-solving abilities