Deskripsi Pekerjaan
Join Garena as a Social Media & Community Specialist to become the voice of our dynamic gaming community! In this pivotal role, you'll conduct cutting-edge research to uncover actionable business insights, revealing community needs, preferences, and emerging trends. You'll analyze product feedback and user sentiments to shape strategic decisions, ensuring our platforms resonate with players. Your expertise will drive community engagement initiatives across social channels, fostering authentic connections and brand loyalty. You'll develop compelling content strategies, moderate discussions, and convert community insights into tangible product improvements. This position offers the opportunity to work at the intersection of data analysis, creative storytelling, and relationship-building in Indonesia's vibrant digital landscape.
Tanggung Jawab
- Conduct market research to identify community trends and user preferences
- Analyze product feedback and social data to derive actionable business insights
- Develop and execute multi-platform social media strategies
- Engage with community members to foster positive brand relationships
- Create compelling content tailored to diverse audience segments
- Collaborate with product teams to integrate community feedback
- Monitor community health metrics and campaign performance
- Organize virtual events to boost user engagement
Kualifikasi
- Bachelor's degree in Marketing, Communications, or related field
- 3+ years in social media management or community building
- Strong analytical skills with data interpretation experience
- Fluency in English and Bahasa Indonesia
- Proficiency in social analytics tools (Hootsuite, Sprout Social)
- Creative content development across digital platforms
- Experience in gaming or tech industry preferred
- Ability to work in fast-paced, deadline-driven environments