Deskripsi Pekerjaan
Are you detail-oriented, analytical, and ready to advance your career in the insurance industry? Unitama Sari Mas is seeking a motivated Staff Claim to join our professional team in Jakarta Utara. In this role, you will play a critical part in ensuring operational excellence by managing the end-to-end claim administration process.
The ideal candidate will be responsible for maintaining high levels of accuracy in document verification and financial calculations. You will serve as a key point of contact for claim-related inquiries, ensuring that every submission is processed with precision, compliance, and within established service level agreements (SLAs). If you thrive in a fast-paced environment where integrity and efficiency are paramount, we encourage you to apply.
Tanggung Jawab
- Manage the full cycle of claim administration, from initial submission to final resolution.
- Verify the authenticity and completeness of all claim-related documents and supporting evidence.
- Perform accurate financial calculations to determine claim payouts in accordance with policy terms.
- Collaborate with cross-functional departments to resolve discrepancies and address complex claim scenarios.
- Maintain an organized filing and digital tracking system to ensure data integrity.
- Ensure all claim processing adheres to company policies, regulatory standards, and ethical guidelines.
- Provide prompt and professional communication to stakeholders regarding claim status and updates.
Kualifikasi
- Minimum Diploma (D3) or Bachelor’s degree (S1) in Accounting, Finance, Insurance, or a related field.
- Proven experience as a Claim Staff or in an administrative role within the insurance or financial services sector is highly preferred.
- Strong analytical skills with a high level of attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (specifically Excel for data management and reporting).
- Excellent communication skills, both written and verbal, in Bahasa Indonesia.
- Ability to manage multiple tasks under strict deadlines while maintaining high-quality output.
- Strong integrity and commitment to organizational compliance standards.