Deskripsi Pekerjaan
Join our team as a Staff Counter and become the face of our company! This vital position requires you to manage daily customer transactions, provide exceptional service, and ensure smooth operations at our sales counter. You'll be responsible for processing payments accurately, handling customer inquiries with professionalism, and maintaining a positive shopping experience for every visitor.
As a key member of our retail team, you'll play an essential role in inventory management, ensuring products are well-stocked and displayed attractively. Your attention to detail will help maintain accurate records while your excellent communication skills will build lasting relationships with customers. This role offers the perfect opportunity to develop your customer service expertise while contributing to our company's success in the competitive retail and manufacturing sector.
Tanggung Jawab
- Process customer transactions accurately and efficiently using POS systems
- Provide exceptional customer service and assistance to all visitors
- Monitor and manage inventory levels, ensuring proper stock rotation
- Follow up with customers regarding inquiries, orders, and feedback
- Maintain a clean, organized, and professional sales counter environment
- Assist with product displays and merchandising to enhance customer experience
- Process returns and exchanges according to company policies
- Collaborate with team members to achieve sales targets and KPIs
Kualifikasi
- High school diploma or equivalent qualification
- Previous experience in retail, customer service, or counter operations preferred
- Excellent communication and interpersonal skills
- Basic computer literacy and familiarity with point-of-sale systems
- Strong attention to detail and accuracy in handling transactions
- Friendly, approachable, and professional demeanor
- Ability to work efficiently in a fast-paced retail environment
- Good problem-solving skills and customer-focused mindset