Deskripsi Pekerjaan
Are you ready to kickstart your career in retail management? MR.DIY, Malaysia's leading home improvement retailer, is looking for enthusiastic and driven individuals to join our Supervisor Apprentice Program (SAP) at our Taman Bidara Emas, Masjid Tanah branch in Melaka. This comprehensive full-time program is designed to equip you with the foundational skills and hands-on experience needed to become a successful Store Supervisor.
As an apprentice, you will work closely with experienced store managers to learn the ins and outs of daily store operations, inventory management, customer service excellence, and team leadership. At MR.DIY, we believe in growing our talent from within. If you have a passion for retail, a proactive mindset, and a desire to lead, this program offers a clear pathway to a rewarding management career. You will be immersed in a dynamic, fast-paced environment where no two days are the same. Join us and be part of a company committed to making home improvement easier and more affordable for everyone.
Tanggung Jawab
- Assist the Store Manager in overseeing daily store operations and ensuring smooth workflows.
- Learn and execute inventory management, including stock receiving, replenishment, and cycle counts.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Support the training, guiding, and supervising of store staff to achieve sales targets and operational goals.
- Monitor visual merchandising and ensure the store is clean, organized, and aligned with MR.DIY's brand standards.
- Assist in cashiering duties and manage daily cash handling procedures securely.
- Participate in training modules and assessments as part of the Supervisor Apprentice Program curriculum.
Kualifikasi
- Diploma or Degree in Retail Management, Business Administration, or a related field (SPM/STPM leavers with extensive retail experience are also encouraged to apply).
- Strong passion for the retail industry and a desire to develop leadership skills.
- Excellent communication and interpersonal skills to interact effectively with customers and team members.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic computer literacy and familiarity with point-of-sale (POS) systems.
- Willingness to work on shifts, weekends, and public holidays as required by the retail industry.
- Proactive, energetic, and possess a positive problem-solving attitude.