Deskripsi Pekerjaan
Join Potteria, a rapidly growing F&B brand, as we revolutionize the culinary landscape! We're seeking a passionate Supervisor Quality Assurance to lead our quality control initiatives across restaurant, catering, and cloud kitchen operations. This role offers an unparalleled opportunity to grow within a dynamic team environment where cross-divisional collaboration and continuous learning are prioritized. You'll implement robust QA/QC/QMS frameworks while ensuring our food safety standards exceed industry benchmarks. Experience a supportive work culture where your expertise directly impacts customer satisfaction and operational excellence. If you thrive in fast-paced environments and are committed to maintaining uncompromising quality standards, Potteria is your ideal career destination.
Tanggung Jawab
- Oversee end-to-end quality control processes for food production, handling, and service across F&B verticals
- Develop, implement, and maintain comprehensive QMS documentation (HACCP, ISO 22000, SOPs)
- Lead quality assurance audits, inspections, and corrective action implementations
- Train and mentor QA team members on food safety protocols and quality standards
- Investigate customer complaints and quality deviations to drive continuous improvement
- Collaborate with production, kitchen, and logistics teams for integrated quality management
- Monitor compliance with local food regulations and international quality standards
Kualifikasi
- Bachelor's degree in Food Technology, Hospitality Management, or related field
- 3+ years experience in QA/QC roles within F&B/Retail/Catering industries
- Strong expertise in HACCP, ISO 22000, and food safety management systems
- Proven leadership skills with experience managing QA teams
- Proficiency in quality auditing tools and corrective action methodologies
- Exceptional problem-solving abilities and attention to detail
- Knowledge of Indonesian food safety regulations (BPOM, Halal certification)
- Experience in cloud kitchen operations is highly desirable