Deskripsi Pekerjaan
Join the vibrant team at Bungkus Kaw Kaw as a Waiter/Waitress in Kuala Lumpur! We're seeking passionate individuals who excel in creating memorable dining experiences. In this customer-facing role, you'll be the heart of our restaurant operations, greeting guests with genuine warmth, accurately taking orders, and delivering exceptional food and beverage service. Our ideal candidate thrives in fast-paced environments, maintains impeccable attention to detail, and consistently goes above and beyond to ensure guest satisfaction. You'll collaborate closely with kitchen staff to maintain service efficiency while upholding our high standards of cleanliness and presentation. This is an excellent opportunity to develop your hospitality skills in a dynamic setting where your contributions directly impact our success.
Tanggung Jawab
- Greet and seat guests promptly with professional demeanor
- Take accurate food/beverage orders using POS systems
- Deliver orders to tables efficiently and present dishes attractively
- Monitor table cleanliness and maintain well-stocked service stations
- Handle customer inquiries and resolve service issues diplomatically
- Process payments accurately and reconcile cash/credit transactions
- Coordinate with kitchen staff for timely order preparation
- Adhere to food safety and hygiene standards
Kualifikasi
- Minimum 1 year experience in food service or hospitality
- Strong communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Basic knowledge of food allergens and dietary restrictions
- Physical stamina to stand/walk for extended periods
- Positive attitude with customer-first mindset
- Basic cash handling and POS system proficiency
- Valid food handler certification preferred