Deskripsi Pekerjaan
Are you a dynamic professional passionate about education and sales? PT Poly Education Indonesia is seeking a highly motivated Academic Coordinator (Sales Progress Advisor) to join our team in Jakarta Selatan. In this pivotal role, you will act as the bridge between our academic excellence and student success, ensuring that our learners receive the best guidance while driving retention and renewal goals.
You will be responsible for managing student progress, conducting insightful parent consultations, and fostering long-term relationships with our community. The ideal candidate is a target-oriented communicator who thrives in an educational environment and possesses a natural ability to consult, persuade, and nurture client loyalty.
Tanggung Jawab
- Manage and monitor student academic progress to ensure satisfaction and learning outcomes.
- Conduct professional consultations with parents regarding student development and academic achievements.
- Drive student retention and manage renewal processes to achieve monthly and quarterly sales targets.
- Build and maintain strong, trust-based relationships with students and parents.
- Analyze student performance data to provide actionable advice and personalized learning recommendations.
- Collaborate with teaching staff to ensure consistent communication regarding student progress.
- Handle inquiries and resolve feedback to maintain high levels of customer satisfaction and institutional reputation.
Kualifikasi
- Bachelor’s degree in Education, Communication, Business, or a related field.
- Proven experience in a sales, customer service, or academic coordination role.
- Strong interpersonal skills with the ability to communicate effectively with diverse groups of people.
- Results-oriented mindset with a track record of meeting or exceeding performance targets.
- Excellent verbal and written communication skills in both Indonesian and English.
- Professional demeanor, high empathy, and a strong sense of integrity.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.