Deskripsi Pekerjaan
Are you a seasoned sales professional with a passion for digital security? PT MARS BUMI INDONESIA is looking for a results-driven Account Manager to lead the relationship management for our flagship cybersecurity and intelligence portfolio, Zentara. In this pivotal role, you will serve as the primary point of contact for our enterprise clients, ensuring that our cutting-edge security solutions align with their evolving business needs.
We are seeking a strategic thinker who can navigate complex enterprise environments, drive contract renewals, and identify expansion opportunities. You will play a crucial role in maintaining high levels of customer satisfaction, building long-term trust, and contributing directly to the company's recurring revenue growth in the highly competitive cybersecurity landscape.
Tanggung Jawab
- Manage and nurture an existing portfolio of enterprise clients, ensuring long-term retention and relationship health.
- Develop and execute comprehensive account plans to drive up-sell and cross-sell opportunities for cybersecurity and intelligence solutions.
- Lead the entire renewal process, from initial contract review to successful closure.
- Act as the primary interface between clients and internal technical teams to resolve concerns and gather product feedback.
- Conduct regular business reviews with key stakeholders to demonstrate platform value and ROI.
- Monitor market trends and competitor activity to provide actionable insights to the product and leadership teams.
- Consistently achieve monthly and quarterly revenue targets through proactive account management.
Kualifikasi
- 3–7 years of proven experience in B2B Account Management, specifically within the Cybersecurity, SaaS, or IT infrastructure sectors.
- Deep understanding of the cybersecurity landscape and the ability to articulate complex security concepts to non-technical stakeholders.
- Strong track record of managing contract renewals and expanding account footprints in enterprise organizations.
- Excellent communication, negotiation, and presentation skills in English and Indonesian.
- Ability to thrive in a fast-paced environment and handle multiple high-value accounts simultaneously.
- Strong problem-solving skills with a customer-centric mindset.
- Bachelor’s degree in Business, Information Technology, or a related field is preferred.