Deskripsi Pekerjaan
Are you a motivated individual with a passion for sales and customer relations? Adhigana Perkasa Mandiri is currently seeking a detail-oriented Admin Sales (Inside Sales) to join our growing team in Jakarta Utara. In this pivotal role, you will act as the primary point of contact for our clients, ensuring seamless communication and effective sales support.
As an Inside Sales Administrator, you will be responsible for bridging the gap between our field sales team and our valued customers. We are looking for someone who thrives in a fast-paced environment, possesses excellent telemarketing skills, and maintains high standards of administrative accuracy. If you are a proactive communicator with a drive to exceed sales targets while maintaining exceptional customer satisfaction, we want to hear from you.
Tanggung Jawab
- Manage incoming sales inquiries via phone, email, and social media channels professionally.
- Conduct outbound telemarketing calls to prospective clients to generate new business leads.
- Maintain and update accurate records of sales activities and customer data in the CRM system.
- Coordinate with the logistics and warehouse teams to ensure timely processing and delivery of orders.
- Prepare sales quotations, invoices, and necessary shipping documentation accurately.
- Handle customer complaints and provide effective solutions to ensure client retention.
- Assist the sales management team in preparing weekly and monthly sales reports.
Kualifikasi
- Minimum High School Diploma (SMA/SMK) or Diploma in any field; Bachelor's degree is a plus.
- Proven experience in Customer Service, Telemarketing, or Sales Administration (1-2 years preferred).
- Excellent verbal and written communication skills in Bahasa Indonesia; English proficiency is an advantage.
- Strong computer literacy, particularly in Microsoft Office Suite (Excel, Word).
- Ability to work under pressure and meet monthly sales KPIs.
- Exceptional organizational skills with a keen eye for detail.
- Positive attitude, high energy, and the ability to work collaboratively in a team.
- Residency in or willingness to work in Jakarta Utara.