Deskripsi Pekerjaan
Are you passionate about education and dedicated to supporting students throughout their academic journey? The American Center for Education (ACE) is seeking a dynamic and customer-focused Admission and Student Services Executive to join our vibrant team at our Tampines West campus.
In this dual role, you will be the first point of contact for our future students and a trusted advisor for our current learners. You will manage the complete admissions lifecycle, handling applications, conducting campus tours, facilitating orientations, and ensuring a smooth onboarding experience. Concurrently, you will champion the student experience, addressing academic and welfare queries, managing student records in compliance with regulatory standards, and organizing engaging student life activities.
This position is perfect for a highly organized individual who thrives in a fast-paced environment and derives satisfaction from helping others achieve their educational goals. You will work closely with academic and administrative teams across the organization to ensure seamless processes and a high standard of service delivery.
Why join ACE?
- Impactful Work: Play a key role in shaping the educational journey of students from around the world, contributing directly to their success.
- Career Growth: We are committed to developing our talent. Enjoy clear career progression pathways and access to professional development programs.
- Vibrant Culture: Work in a supportive, multicultural environment located in the heart of Tampines West. Our team is collaborative, inclusive, and dedicated to excellence.
- Competitive Package: Attractive salary and benefits commensurate with experience, recognizing your contribution to our mission.
If you are a proactive problem-solver with a genuine passion for student success, we invite you to apply and become a key player in the ACE community. Take the next step in your career and help us empower futures, one student at a time.
Location: Tampines West, East Region | Employment Type: Full Time
Tanggung Jawab
- Manage the end-to-end admissions process, including application review, document verification, and issuance of offer letters.
- Provide comprehensive student services support, handling inquiries related to academic progression, student visas, and campus life.
- Coordinate and participate in student orientation programs and engagement activities to foster a welcoming community.
- Maintain accurate and up-to-date student records in compliance with regulatory standards and institutional policies.
- Collaborate with academic and administrative departments to ensure a seamless student journey from enrollment to graduation.
- Serve as a liaison between students and various internal departments to resolve issues and enhance the overall student experience.
- Assist in the planning and execution of student events, workshops, and career development initiatives.
Kualifikasi
- Diploma or Bachelor's Degree in any discipline, preferably in Business Administration, Marketing, or Education.
- Minimum of 2 years of relevant experience in admissions, student services, or customer service within the education sector.
- Excellent verbal and written communication skills, with the ability to engage effectively with diverse groups of students and stakeholders.
- Strong organizational and multitasking abilities, with keen attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using Student Information Systems (SIS) or CRM software is an added advantage.
- A genuine passion for education and a desire to make a positive impact on students' academic and personal growth.
- Ability to work independently as well as part of a collaborative team in a fast-paced environment.