Deskripsi Pekerjaan
Join PT Genomik Solidaritas Indonesia as an Admission Clinic Officer. In this pivotal role, you will serve as the first point of contact for patients, ensuring smooth registration processes and efficient administrative support for our Medical Checkup (MCU) services. You will act as a vital link between patients and the medical team, coordinating closely with doctors and laboratory staff to guarantee high-quality service delivery. This is an excellent opportunity for detail-oriented professionals who excel in customer service and are looking to advance their career within a dynamic healthcare environment in Jakarta.
Tanggung Jawab
- Manage patient registration and admission procedures with accuracy and efficiency.
- Handle all administrative tasks related to Medical Checkup (MCU) scheduling and processing.
- Provide exceptional customer service, addressing patient inquiries and ensuring a positive experience.
- Coordinate seamlessly with medical staff, nurses, and laboratory teams for optimal service flow.
- Maintain and update patient records, ensuring strict confidentiality and data integrity.
- Assist in the preparation and distribution of medical reports and necessary documents.
- Resolve admission-related issues promptly to minimize wait times and improve satisfaction.
Kualifikasi
- Bachelor’s degree in Nursing, Medical Records, Health Administration, or a related field.
- Proven experience in hospital administration, medical reception, or clinic operations.
- Strong understanding of medical terminology and healthcare administration workflows.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work collaboratively in a team and coordinate across various departments.
- Proficiency in computer applications (MS Office) and hospital management systems.
- Strong attention to detail and exceptional organizational abilities.
- Valid medical administrative certification (preferred).