Deskripsi Pekerjaan
Are you a finance professional looking for a dynamic hybrid role in Davao? Connext, a premier BPO solutions provider, is seeking a dedicated AR Collections Specialist to join its growing team. This is your chance to work in a supportive environment while enjoying a lucrative compensation package that includes a 25% Night Differential Pay on top of your basic salary!
At Connext, we believe in investing in our people. As an AR Collections Specialist, you'll be empowered to take ownership of the collections process. You'll be the key point of contact for resolving past-due accounts, ensuring our clients' financial stability through meticulous documentation and effective communication.
What's in it for you?
- Hybrid Work Arrangement: Split your time between our Davao City office and the comfort of your home.
- 25% Night Differential: Your hard work deserves an extra reward. Maximize your earnings!
- Competitive Salary & Benefits: We offer top-tier compensation and comprehensive HMO coverage.
- Career Growth: Thrive in a fast-paced BPO environment with clear pathways for advancement.
- Awesome Team Culture: Join a team that supports your success and celebrates your wins.
If you have a knack for accounts receivable, excellent negotiation skills, and are ready to elevate your career in Davao, we want to hear from you. Don't miss out on this amazing hybrid opportunity with Connext. Apply now!
Tanggung Jawab
- Initiate outbound calls and send correspondence to customers regarding past due accounts.
- Negotiate payment plans and settlements to resolve outstanding balances.
- Investigate and resolve billing disputes and account discrepancies in a timely manner.
- Document all collection activities, customer interactions, and account status updates accurately in the system.
- Process customer payments, including credit card transactions and wire transfers, ensuring proper cash application.
- Generate and review aging reports to identify delinquent accounts and prioritize collection efforts.
- Collaborate with internal departments (e.g., Sales, Customer Service) to resolve complex account issues.
- Meet or exceed monthly collection targets and KPIs.
Kualifikasi
- At least 1-2 years of solid experience in Accounts Receivable, Collections, or a related B2B finance role.
- Excellent verbal and written communication skills in English.
- Strong negotiation and problem-solving skills.
- Proficient in Microsoft Office applications (Excel, Word, Outlook).
- Experience with ERP systems (e.g., SAP, Oracle, NetSuite) is highly preferred.
- Highly organized with strong attention to detail and ability to multitask.
- Willing to work on a night shift schedule and report on-site in Davao City as needed for the hybrid setup.
- Amenable to start immediately or within a short notice period.