Deskripsi Pekerjaan
Are you a dynamic professional with a passion for operational excellence and automotive retail strategy? Toyota is seeking an experienced Area Operations Officer to join our team in Santa Rosa City. In this pivotal role, you will act as a key liaison between the corporate office and our dealership network, ensuring that every touchpoint meets the high standards of the Toyota brand.
As a domain expert, your mission is to drive sustainable growth by monitoring dealership performance, identifying operational bottlenecks, and implementing strategic business improvements. You will work closely with dealer principals and management teams to optimize workflows, uphold brand compliance, and deliver an unparalleled customer experience. This is an exceptional opportunity to influence the direction of Toyota’s operations in the Laguna region and grow your career within a global industry leader.
Tanggung Jawab
- Monitor and evaluate dealership business performance metrics to identify trends and areas for improvement.
- Provide expert guidance to dealership management on operational efficiency and resource allocation.
- Conduct regular site visits to ensure adherence to Toyota’s corporate standards and quality benchmarks.
- Collaborate with internal departments to develop strategies that drive sustainable dealer growth and profitability.
- Analyze regional market data to support localized marketing and sales initiatives.
- Facilitate the implementation of new operational policies and system upgrades across the dealership network.
- Prepare comprehensive reports on regional performance for senior leadership, offering actionable insights and recommendations.
Kualifikasi
- Bachelor’s degree in Business Administration, Industrial Engineering, Marketing, or a related field.
- Minimum of 3-5 years of experience in dealership operations, retail management, or corporate business development.
- Strong analytical skills with proficiency in data-driven decision making and performance tracking tools.
- Proven ability to influence stakeholders and build professional relationships across all levels of an organization.
- Excellent communication and presentation skills, with the ability to convey complex strategies clearly.
- High level of integrity, professional maturity, and a commitment to upholding brand values.
- Working knowledge of automotive industry standards, CRM systems, and operational excellence methodologies.