Deskripsi Pekerjaan
Are you a dedicated professional with a passion for healthcare excellence and patient safety? The National Cancer Centre Singapore (NCCS) is looking for an Assistant Manager to lead our Quality Management initiatives. In this pivotal role, you will be at the forefront of ensuring the highest standards of clinical safety and regulatory compliance within Singapore's premier cancer institute.
As an Assistant Manager, you will play a critical role in conducting comprehensive incident reviews and leading internal quality audits. Your expertise will drive the implementation of innovative initiatives designed to enhance overall service quality. You will ensure that all hospital operations strictly adhere to regulatory requirements and international healthcare standards. This is a unique opportunity to contribute to a life-saving organization while advancing your career in quality assurance and healthcare management.
Tanggung Jawab
- Lead and coordinate incident investigations and root cause analysis to improve patient safety outcomes.
- Conduct regular internal quality audits and inspections to ensure compliance with Ministry of Health (MOH) and international regulatory standards.
- Develop and implement quality improvement initiatives and process optimization strategies.
- Oversee the maintenance of Standard Operating Procedures (SOPs) and clinical guidelines.
- Monitor key performance indicators (KPIs) related to quality management and patient safety metrics.
- Collaborate with cross-functional teams to foster a culture of continuous improvement and quality excellence.
- Prepare comprehensive reports on audit findings, trends, and remedial actions for senior management.
Kualifikasi
- Bachelor’s degree in Nursing, Life Sciences, Healthcare Management, or a related field.
- Minimum of 3-5 years of relevant experience in Quality Management or Patient Safety within a healthcare setting.
- Strong understanding of Singapore’s healthcare regulatory framework and accreditation standards (e.g., JCI, ISO).
- Proven experience in leading incident investigations and root cause analysis.
- Excellent analytical and problem-solving skills with keen attention to detail.
- Strong communication and interpersonal skills to influence stakeholders at all levels.
- Ability to work independently and manage multiple priorities in a fast-paced hospital environment.