Deskripsi Pekerjaan
Are you a social media strategist with a passion for driving brand growth in the financial services sector? Aeon Credit Service is seeking a dynamic and analytical Assistant Manager, Social Media Marketing to join our growing team in Bangsar South. In this pivotal role, you will be the heartbeat of our digital presence, responsible for translating our corporate marketing roadmap into high-impact social media campaigns that resonate with our target audience.
You will lead the end-to-end management of our social platforms, ensuring that our brand voice is consistent, engaging, and aligned with industry trends. We are looking for a creative thinker who balances data-driven insights with compelling storytelling to enhance our online community, increase brand awareness, and drive meaningful customer engagement.
Tanggung Jawab
- Develop and execute comprehensive social media strategies aligned with the company’s broader marketing objectives and product roadmap.
- Create, curate, and schedule high-quality content across multiple platforms (Facebook, Instagram, LinkedIn, TikTok, etc.).
- Monitor social media KPIs and translate data into actionable insights to optimize campaign performance.
- Manage community engagement, including prompt responses to customer inquiries and active sentiment monitoring.
- Collaborate with internal design and product teams to produce engaging visual and video assets.
- Stay at the forefront of digital trends, platform algorithm changes, and social media innovations to maintain a competitive edge.
- Manage social media advertising budgets to ensure maximum ROI for paid digital campaigns.
Kualifikasi
- Bachelor’s Degree in Marketing, Communications, Digital Media, or a related field.
- Minimum 3-5 years of experience in social media management, preferably in finance or banking.
- Deep understanding of social media metrics, analytics tools, and platform-specific advertising platforms (e.g., Meta Business Suite).
- Strong copywriting skills with the ability to adapt tone and voice for various digital channels.
- Proficiency in basic video editing and graphic design tools like Canva or Adobe Creative Cloud.
- Strategic mindset with the ability to multitask in a fast-paced corporate environment.
- Excellent command of English and Bahasa Malaysia; Mandarin proficiency is considered a strong advantage.