Deskripsi Pekerjaan
Are you a dynamic professional with a passion for bridging the gap between high-level client strategy and tactical operational excellence? RR Donnelley Philippines Inc. is seeking a detail-oriented and articulate Associate Manager - Project Management to join our growing team in Metro Manila.
In this pivotal role, you will serve as the primary liaison between our valued clients and our internal operations teams. You will be responsible for orchestrating complex project workflows, ensuring that client expectations are not just met, but exceeded. If you thrive in a fast-paced environment and have a knack for turning client feedback into actionable project improvements, we want to hear from you.
This is an excellent opportunity for a proactive project management professional to advance their career in a global company known for innovation and quality. You will have the chance to lead high-stakes discussions, influence project direction, and contribute significantly to our operational success.
Tanggung Jawab
- Act as the primary point of contact for clients, managing expectations and fostering long-term professional relationships.
- Facilitate and lead client calls, ensuring clear communication of project milestones, timelines, and deliverables.
- Translate client requirements and feedback into clear, actionable instructions for the internal operations team.
- Monitor project health, including timeline tracking, resource allocation, and quality control.
- Proactively identify project risks and implement mitigation strategies to ensure seamless execution.
- Provide regular reporting and updates to stakeholders regarding project status and performance metrics.
- Drive continuous improvement by analyzing project workflows and suggesting enhancements to increase operational efficiency.
Kualifikasi
- Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
- Minimum of 3-5 years of experience in project management, account management, or a client-facing operational role.
- Exceptional verbal and written communication skills with the ability to articulate complex concepts clearly.
- Proven track record of managing multiple projects simultaneously in a fast-paced corporate environment.
- Strong problem-solving abilities and a collaborative mindset when working with cross-functional teams.
- Proficiency in project management tools (e.g., Jira, Asana, Trello, or MS Project) and Microsoft Office Suite.
- Ability to maintain composure and professional focus under tight deadlines.