Deskripsi Pekerjaan
Are you passionate about the aviation industry and dedicated to providing world-class hospitality? PERSOL is currently seeking energetic and professional individuals to join our team as an Aviation Services Associate at Singapore’s iconic Changi Airport. This is a premier opportunity to represent a leading name in aviation and contribute to the seamless travel experiences that make Changi one of the best airports in the world.
As an Aviation Services Associate, you will be at the forefront of passenger operations, serving as a vital link in the travel chain. Your role involves more than just administrative tasks; you are the ambassador of hospitality for thousands of travelers passing through our terminals daily. Whether it is facilitating a smooth check-in, managing boarding gate procedures, or resolving passenger inquiries with a smile, your contribution ensures that every journey starts and ends on a high note.
This contract position is ideal for those who thrive in dynamic, fast-paced environments and enjoy interacting with people from diverse cultural backgrounds. We provide a supportive work atmosphere where excellence is recognized and safety is our top priority. If you are ready to elevate your career in the travel and services sector, we invite you to apply and become a part of our dedicated team committed to global connectivity and service excellence. Join us and help us deliver memorable experiences to passengers from across the globe while earning a competitive monthly salary and gaining invaluable industry experience.
Tanggung Jawab
- Assist passengers with check-in procedures, including document verification and baggage tagging.
- Manage boarding gate operations to ensure timely aircraft departures and arrivals.
- Provide accurate and up-to-date information regarding flight schedules, gate changes, and terminal facilities.
- Facilitate special handling requests for passengers with reduced mobility or unaccompanied minors.
- Coordinate with ground handling units and airline staff to resolve operational bottlenecks.
- Maintain a professional and welcoming presence in high-traffic terminal areas to assist lost or inquiring travelers.
- Ensure strict adherence to aviation security protocols and safety standards at all times.
Kualifikasi
- Minimum GCE 'N' or 'O' Level, or a relevant NITEC/Diploma qualification.
- Strong command of the English language; proficiency in a second language is a significant advantage.
- Ability to work on a rotating shift basis, including weekends, overnight shifts, and public holidays.
- Excellent interpersonal and communication skills with a customer-first mindset.
- Resilience and the ability to remain calm under pressure in a busy airport environment.
- Physical stamina to stand and move through terminal buildings for extended periods.
- Prior experience in customer service, hospitality, or the aviation sector is highly preferred.