Deskripsi Pekerjaan
Join mGanik Group as a B2B Key Account Manager and drive business growth through strategic partnerships with our seller network across East Java and Central Java. This pivotal role focuses on maximizing retention, engagement, and sales expansion of existing key accounts. You'll develop tailored growth strategies, conduct regular business reviews, and collaborate with cross-functional teams to ensure partner success. The ideal candidate will leverage market insights to identify expansion opportunities while maintaining strong, long-term relationships with our most valuable seller partners. This position offers the chance to make measurable impact in Indonesia's dynamic e-commerce landscape while developing advanced B2B account management skills.
Tanggung Jawab
- Manage and grow relationships with existing seller partners in East Java and Central Java
- Develop and implement retention strategies to maximize partner engagement
- Identify cross-selling and upselling opportunities within key accounts
- Conduct quarterly business reviews and performance analysis
- Collaborate with product and operations teams to resolve partner challenges
- Track and report on KPIs including sales growth, retention rates, and satisfaction metrics
- Research market trends to identify new partnership opportunities
Kualifikasi
- Bachelor's degree in Business, Marketing, or related field
- 3+ years of B2B sales/account management experience
- Proven track record in managing key accounts in e-commerce/retail sector
- Strong negotiation and stakeholder management skills
- Experience with CRM platforms and sales analytics tools
- Deep understanding of East Java and Central Java markets preferred
- Fluent in Bahasa Indonesia with excellent communication skills