Deskripsi Pekerjaan
Are you a seasoned leader with a passion for operational excellence and sales growth? Forta Group is seeking a highly motivated and strategic Branch Manager to lead our operations in Balikpapan. As the leader of this branch, you will be the driving force behind our regional success, ensuring that our daily operations run seamlessly while fostering a high-performance culture.
In this role, you will be responsible for overseeing the end-to-end management of the branch, from sales strategy implementation to team leadership and resource optimization. We are looking for a visionary who can navigate the competitive market in Kalimantan Timur, build lasting relationships with stakeholders, and consistently exceed operational KPIs. If you are a results-oriented professional ready to take the next step in your career with a growing company, we want to hear from you.
Tanggung Jawab
- Develop and execute comprehensive branch business plans to achieve sales targets and growth objectives.
- Lead, mentor, and motivate branch staff to maintain high standards of performance and professional conduct.
- Oversee daily operational workflows, ensuring compliance with company policies and safety regulations.
- Manage branch budgets, P&L performance, and resource allocation to optimize profitability.
- Build and maintain strong relationships with key clients, local partners, and stakeholders in the Balikpapan region.
- Analyze market trends and competitor activities to recommend strategic adjustments to management.
- Ensure excellent customer service standards are consistently met across all operational touchpoints.
Kualifikasi
- Bachelor’s degree in Business Administration, Management, or a related field.
- Minimum of 5 years of experience in a leadership or managerial role, preferably in a sales-driven environment.
- Strong understanding of local market dynamics in Kalimantan Timur is highly preferred.
- Proven track record of managing branch operations, P&L, and team performance.
- Exceptional communication, negotiation, and interpersonal skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to make high-stakes decisions under pressure and solve complex operational challenges.
- Valid driver's license and willingness to travel as required by business needs.