Deskripsi Pekerjaan
PT Intibios Persada Sejahtera is a rapidly growing healthcare provider committed to delivering premium medical diagnostic services. We are currently seeking a dynamic and results-oriented Branch Manager to lead our clinic operations in Jakarta. This is a pivotal role for a visionary leader who thrives on operational excellence, team development, and driving revenue growth in the healthcare sector.
As the Branch Manager, you will serve as the heartbeat of our clinic. You will be responsible for overseeing daily clinical operations, ensuring the highest standards of patient care, and maintaining compliance with healthcare regulations. The ideal candidate will blend strong business acumen with a passion for health and service excellence, fostering a positive work environment while hitting key financial and performance targets.
Tanggung Jawab
- Lead and manage overall clinic operations, ensuring seamless day-to-day workflow and adherence to operational SOPs.
- Develop and implement local marketing strategies to drive patient traffic and achieve branch revenue targets.
- Manage and mentor clinic staff, including medical and non-medical personnel, to ensure high performance and service quality.
- Maintain strict compliance with medical safety protocols and regulatory standards.
- Monitor and manage clinic expenses, inventory levels, and procurement processes efficiently.
- Analyze branch performance metrics and provide actionable insights to senior management.
- Ensure an exceptional patient experience by addressing feedback and improving service delivery standards.
Kualifikasi
- Bachelor’s degree in Management, Public Health, Business Administration, or a related field.
- Minimum 3-5 years of experience in clinic management, hospital operations, or a retail-healthcare environment.
- Proven track record in driving sales growth and managing profit and loss (P&L) statements.
- Strong leadership skills with the ability to motivate and manage diverse teams.
- Excellent communication and interpersonal skills, with a focus on customer-centricity.
- Proficient in using Clinic Management Systems (CMS) and Microsoft Office Suite.
- Ability to work effectively under pressure in a fast-paced healthcare environment.