Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for operational excellence? Dream Dare Discover is currently seeking a proactive Branch Support Specialist to join our dynamic team in Surabaya. In this pivotal role, you will serve as the essential link between our branch operations and the Head Office, ensuring seamless communication and high-performance standards.
The successful candidate will be responsible for streamlining internal processes, managing administrative requests, and maintaining accurate reporting systems. We are looking for an organized problem-solver who thrives in a fast-paced environment and is committed to supporting our business growth through efficiency and effective collaboration.
If you are looking to accelerate your career within a company that values innovation and professional development, we invite you to apply and help us shape the future of our branch operations.
Tanggung Jawab
- Act as the primary point of contact for branch operational requests, coordinating effectively with the Head Office.
- Monitor and track the status of all operational follow-ups to ensure timely completion.
- Prepare, consolidate, and analyze daily and weekly branch performance reports for management review.
- Identify inefficiencies in existing workflows and propose actionable process improvements.
- Maintain accurate filing systems and digital documentation for all branch activities.
- Assist in the implementation of new internal policies and standard operating procedures (SOPs).
- Provide administrative support to the Branch Manager to ensure smooth day-to-day operations.
Kualifikasi
- Bachelor’s degree in Business Administration, Management, or a related field.
- Minimum of 1-2 years of experience in an administrative or branch support role.
- Strong proficiency in Microsoft Office Suite, particularly Excel (VLOOKUP, Pivot Tables) and PowerPoint.
- Excellent communication and interpersonal skills, with the ability to coordinate across various departments.
- Highly organized with a keen eye for detail and data accuracy.
- Proven ability to manage multiple tasks simultaneously under tight deadlines.
- Fluent in Bahasa Indonesia; proficiency in English is a significant advantage.