Deskripsi Pekerjaan
Are you looking to make a tangible difference in the community? TG Group Pte Ltd is seeking a dedicated and compassionate Case Admin Officer to join our team. In this impactful role, you will support vital case operations and community services within the government sector, ensuring that social welfare programs run smoothly and effectively. You will act as the backbone of our administrative operations, managing case files, coordinating with various stakeholders, and ensuring strict compliance with regulatory standards. This is an excellent opportunity for individuals passionate about social service and looking to grow their career in a stable and meaningful environment. We offer a supportive work culture, professional development opportunities, and the chance to contribute directly to the well-being of the community.
Tanggung Jawab
- Assist in the daily operations of case management and social service programs to ensure timely service delivery.
- Maintain accurate, up-to-date, and confidential case records and documentation in accordance with data protection standards.
- Coordinate with government agencies, community partners, and internal teams to facilitate seamless service referrals and support.
- Provide comprehensive administrative support to the Case Management Team, including scheduling meetings, preparing reports, and managing correspondence.
- Monitor and update case progress to ensure appropriate interventions are made and compliance requirements are met.
- Assist in organizing and participating in community outreach activities and engagement events.
- Ensure strict adherence to all relevant social service guidelines, policies, and government regulations.
Kualifikasi
- A relevant Diploma or Degree in Social Work, Social Sciences, Psychology, or a related field.
- Previous experience in social service administration, case management, or a government-linked organization is highly preferred.
- Strong interpersonal and communication skills, both verbal and written, to interact effectively with diverse stakeholders.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic data entry skills.
- Ability to work independently, manage multiple priorities, and meet tight deadlines in a fast-paced environment.
- Demonstrated compassion, empathy, and a strong commitment to serving the community and vulnerable populations.
- Knowledge of local government welfare schemes, schemes, and social service processes is an advantage.