Deskripsi Pekerjaan
About the Role: Join TG Group Pte Ltd as a Case Administration Officer (Social Service) and play a pivotal role in supporting government and social service operations in Singapore's Central Region. This contract position is designed for a highly organized and compassionate individual who is passionate about making a tangible difference in the community. As a key member of the case coordination team, you will ensure the seamless delivery of critical services to vulnerable individuals and families.
About You: You are a meticulous and proactive administrator who thrives in a fast-paced, mission-driven environment. You have exceptional attention to detail, excellent interpersonal skills, and the ability to manage multiple priorities simultaneously. You are empathetic, resilient, and committed to upholding the highest standards of confidentiality and professionalism. You are looking for a role where your administrative talents directly contribute to positive social outcomes.
Key Duties: Your responsibilities will encompass the full spectrum of administrative case support. You will manage case files, coordinate appointments, liaise with stakeholders, prepare reports, and assist with program logistics. You will be the crucial link between clients, social workers, and community partners, ensuring that communication flows smoothly and efficiently. Your work will directly impact the effectiveness of service delivery.
Why Join Us: This is more than just an administration job; it is a stepping stone in the social service sector. You will gain invaluable experience working alongside experienced social workers and public service officers. TG Group Pte Ltd offers a supportive and inclusive work culture, providing opportunities for professional growth and development. If you are organized, empathetic, and ready to contribute to meaningful work, we encourage you to apply today.
Tanggung Jawab
- Provide comprehensive administrative and logistical support to the social service case management team.
- Coordinate and manage case files, appointments, and documentation with strict confidentiality.
- Serve as a key point of contact for clients, community partners, and government agencies, ensuring clear and timely communication.
- Prepare accurate reports, meeting minutes, and correspondence for internal and external stakeholders.
- Assist in the processing and tracking of grant applications, claims, and service referrals.
- Maintain and update databases and filing systems, ensuring data integrity and easy retrieval.
- Support the organization of community outreach events, workshops, and programmes.
- Monitor inventory of office supplies and assist with procurement processes as needed.
Kualifikasi
- Diploma or Degree in Social Work, Community Services, Business Administration, or a related discipline.
- At least 1 year of administrative experience, ideally within the social service or public sector.
- Excellent organizational and time-management skills, with the ability to multitask and prioritize effectively.
- Strong written and verbal communication skills in English, with proficiency in additional local languages being a plus.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and comfortable learning new case management systems.
- A genuine interest in community service and social welfare, with a client-centric mindset.
- Ability to work independently as well as part of a collaborative, multi-disciplinary team.
- Must be eligible to work in Singapore.