Deskripsi Pekerjaan
Are you a passionate artisan with a flair for baking and a background in retail excellence? AEON is currently seeking a highly skilled and motivated Chief Baker to join our team at the prestigious AEON KL Midtown location near KL MITEC. This is an exceptional opportunity to lead a dynamic bakery department in one of Malaysia's leading retail chains.
As the Chief Baker, you will be the heart of our bakery operations, ensuring the highest standards of product quality, visual merchandising, and customer satisfaction. We are looking for an individual who is not only a master of dough and pastry but also a capable leader who understands the fast-paced retail environment. If you are creative, detail-oriented, and thrive in a customer-focused atmosphere, we want to hear from you.
Join the AEON family, where we value professional growth, operational excellence, and the joy of delivering fresh, high-quality baked goods to our community every single day.
Tanggung Jawab
- Oversee daily production schedules to ensure the freshness and availability of all bakery products.
- Maintain strict quality control standards, ensuring consistency in taste, texture, and visual presentation.
- Lead and mentor the bakery team, fostering a culture of efficiency, teamwork, and high performance.
- Manage inventory levels, including raw material procurement and waste reduction strategies.
- Ensure compliance with all health, safety, and hygiene regulations (HACCP/Food Safety standards).
- Collaborate with the store management team to drive sales through innovative product displays and seasonal promotions.
- Handle customer inquiries and feedback to ensure an exceptional shopping experience.
Kualifikasi
- Proven professional experience as a Head Baker, Chief Baker, or Senior Pastry Chef in a retail or cafe environment.
- Strong background in retail operations with a clear understanding of merchandising and stock management.
- Expert knowledge of baking techniques, proofing, oven management, and ingredient properties.
- Ability to work in a high-pressure environment while maintaining a professional and positive attitude.
- Strong leadership skills with the ability to train and motivate team members.
- Basic knowledge of P&L management and operational cost control.
- Possess a valid Food Handler’s Certificate and Typhoid Vaccination (or willingness to obtain).