Deskripsi Pekerjaan
Are you a fashion-forward professional with a passion for premium menswear and exceptional service? PT Overz Concept Fashion is seeking a dynamic Client Experience & Sales Manager to join our team in the heart of Badung, Bali. In this pivotal role, you will be the bridge between our brand vision and our valued clientele, ensuring that every interaction reflects our commitment to style, quality, and sophistication.
As our Sales Manager, you won't just be closing deals; you will be cultivating relationships and elevating our store's reputation. We are looking for an inspiring leader who can mentor our sales team, refine our customer service standards, and execute strategies that drive sustainable growth. If you thrive in a fast-paced retail environment and have a keen eye for menswear trends, we invite you to help us redefine the shopping experience in Bali.
Tanggung Jawab
- Drive store sales performance to meet and exceed monthly revenue targets.
- Lead, mentor, and inspire the sales team to deliver a world-class customer experience.
- Develop and implement personalized clienteling strategies to build long-term brand loyalty.
- Analyze sales metrics and inventory reports to optimize product placement and stock levels.
- Manage end-to-end store operations, including visual merchandising standards and customer service protocols.
- Handle complex customer inquiries and feedback to ensure brand reputation remains impeccable.
- Collaborate with management to plan and execute in-store events and promotional campaigns.
Kualifikasi
- Proven experience as a Sales Manager or Team Leader in the fashion or retail industry.
- Deep understanding of the menswear market, fabric quality, and current style trends.
- Strong leadership skills with the ability to motivate and manage diverse teams.
- Excellent communication and interpersonal skills, with proficiency in English and Indonesian.
- Strong organizational abilities and experience in retail operational management.
- Results-oriented mindset with a track record of meeting sales KPIs.
- Flexibility to work in a retail schedule, including weekends and public holidays.