Deskripsi Pekerjaan
Join M-Commerce Corporation as a Client Partnership Manager and become the cornerstone of our client relationships. This pivotal role demands a strategic thinker with exceptional communication skills to represent our agency in all external communications and drive long-term partnerships. You will be instrumental in understanding client needs, aligning our services with their business objectives, and ensuring exceptional service delivery. As a key member of our growth-focused team, you'll collaborate across departments to develop customized solutions that maximize client satisfaction and retention. If you thrive in dynamic environments where relationship-building meets strategic execution, this opportunity offers the platform to make significant impact while advancing your career in the digital commerce landscape.
Tanggung Jawab
- Develop and maintain strong, long-term relationships with key clients through proactive communication and strategic engagement
- Represent the agency in all external communications, serving as the primary point of contact for client inquiries and concerns
- Identify new business opportunities within existing accounts and develop strategies to expand partnership scope
- Collaborate with internal teams to align client needs with service offerings and ensure seamless delivery
- Monitor client satisfaction metrics and implement strategies to enhance retention and loyalty
- Prepare and present regular partnership performance reports and strategic recommendations
- Conduct market research to identify emerging trends and client opportunities
Kualifikasi
- Bachelor's degree in Business, Marketing, Communications, or related field
- Minimum 3 years of experience in client partnership management or account management
- Proven track record in developing and maintaining strategic client relationships
- Exceptional communication, negotiation, and presentation skills
- Strong analytical abilities with experience in interpreting client data and market trends
- Proficiency in CRM software and project management tools
- Demonstrated ability to work collaboratively in cross-functional teams
- Experience in the digital commerce or marketing technology sector preferred