Deskripsi Pekerjaan
Intrinsic Digital is seeking a highly organized and detail-driven Client Support Coordinator to join our fully remote team. In this hybrid role, you will combine exceptional client support with rigorous Design Quality Assurance to ensure our digital projects exceed expectations.
We are looking for a detail-obsessed Design QA Coordinator who can seamlessly bridge the gap between client needs and design execution. Your primary focus will be managing client communication, coordinating project workflows, and serving as the final gatekeeper for design quality before deliverables go live.
This permanent work-from-home opportunity in Metro Manila offers a competitive salary of ₱54,000 – ₱62,000 per month. If you possess an eagle eye for visual detail and a passion for delivering outstanding client experiences, this role is perfect for you.
Key Highlights:
We are looking for a detail-obsessed Design QA Coordinator who can seamlessly bridge the gap between client needs and design execution. Your primary focus will be managing client communication, coordinating project workflows, and serving as the final gatekeeper for design quality before deliverables go live.
This permanent work-from-home opportunity in Metro Manila offers a competitive salary of ₱54,000 – ₱62,000 per month. If you possess an eagle eye for visual detail and a passion for delivering outstanding client experiences, this role is perfect for you.
Key Highlights:
- 100% Remote Work – Collaborate across global time zones from the comfort of your home.
- Client-Centric Focus – Be the voice of the client and the champion of quality.
- Career Growth – Develop deep expertise in client management and digital production QA.
Tanggung Jawab
- Act as the primary point of contact for client support queries, ensuring timely and professional resolutions.
- Coordinate the lifecycle of design projects, managing submissions, revisions, and approvals between clients and internal teams.
- Perform comprehensive Design QA checks to ensure visual accuracy, brand consistency, and flawless execution across all digital channels.
- Document and communicate detailed client feedback, helping designers and developers implement precise revisions.
- Maintain and update project schedules, proactively identifying risks and ensuring critical milestones are achieved.
- Contribute to the development of refined QA checklists and standard operating procedures to enhance team efficiency.
- Foster a positive client experience by anticipating needs, providing clear updates, and proactively solving problems.
Kualifikasi
- Proven experience (2+ years) in client support, account coordination, or a dedicated design QA role.
- An exceptionally keen eye for detail regarding typography, spacing, layout, color theory, and brand consistency.
- Excellent verbal and written communication skills in English.
- Proficiency with project management tools (e.g., Asana, Monday.com, Jira) and QA tracking software.
- Strong familiarity with design tools such as Figma, Adobe XD, or Sketch (ability to inspect files is required).
- High level of self-discipline and ability to excel in a permanent remote/work-from-home setup.
- Basic understanding of front-end technologies (HTML/CSS) and responsive design principles is a strong advantage.
- Bachelor’s degree in Marketing, Communications, Graphic Design, or a related field is preferred.