Deskripsi Pekerjaan
IDS Medical Systems is seeking a passionate and experienced Clinical Specialist Trainer to join our dynamic team in Jakarta. In this pivotal role, you will serve as the primary clinical support and education resource for our valued customers. Your mission will be to deliver comprehensive training programs and ongoing education for our extensive range of Critical Care products. You will also manage key accounts, ensuring that our clients fully understand and maximize the value of our medical solutions. If you are a dedicated clinical professional looking to make a tangible impact in the healthcare sector, we encourage you to apply.
As a Clinical Specialist Trainer, you will act as the bridge between our advanced medical technology and the healthcare professionals who utilize it. You will be responsible for conducting product demonstrations, troubleshooting clinical issues, and fostering strong relationships with our client base. This is an excellent opportunity to leverage your clinical expertise in a corporate environment, driving product adoption and enhancing patient outcomes through superior education.
Tanggung Jawab
- Provide adequate clinical support and technical assistance to customers for Critical Care products.
- Deliver comprehensive education, training sessions, and workshops to healthcare professionals.
- Manage and follow up on key accounts to ensure customer satisfaction and retention.
- Conduct product demonstrations and clinical training for internal and external teams.
- Collaborate with sales and product teams to address customer feedback and improve solutions.
- Stay updated on the latest clinical guidelines and product advancements in the Critical Care field.
- Document training outcomes and customer feedback for continuous improvement.
Kualifikasi
- Bachelor’s degree in Nursing or a related medical field.
- Proven experience as a Clinical Specialist, Nurse Trainer, or in Medical Sales.
- Valid nursing license and deep understanding of critical care medical devices.
- Excellent communication, presentation, and interpersonal skills.
- Ability to travel within the region for client visits and training sessions.
- Strong problem-solving skills and a customer-centric mindset.