Deskripsi Pekerjaan
Join our dynamic team at LBC Express as a Collection Associate and play a crucial role in maintaining our financial health. In this position, you will be the primary point of contact for our clients regarding their payment obligations. Your excellent communication skills and financial acumen will help ensure timely collection of payments, contributing to the company's cash flow and financial stability.
As a Collection Associate, you will develop strong relationships with clients while maintaining a professional and courteous approach. You will work closely with our accounting team to resolve payment discrepancies and provide exceptional customer service throughout the collection process. This role offers a unique opportunity to grow your career in finance within one of the Philippines' most trusted logistics and courier companies.
If you're detail-oriented, have strong negotiation skills, and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity. At LBC Express, we value our employees and offer competitive compensation packages, career development opportunities, and a supportive work culture.
Tanggung Jawab
- Communicate with clients regarding their outstanding payments and collection status
- Monitor and track payment collection activities to ensure timely resolution
- Document and maintain accurate records of all collection activities and communications
- Investigate and resolve payment discrepancies with clients and internal departments
- Prepare and submit collection reports to management on a regular basis
- Coordinate with the accounting team to update payment statuses and account information
- Develop and maintain professional relationships with clients to facilitate smooth collection processes
- Adhere to company policies and ethical standards in all collection activities
Kualifikasi
- Bachelor's degree in Accounting, Finance, Business Administration, or related field
- At least 1-2 years of experience in collections, accounts receivable, or related financial role
- Excellent communication and interpersonal skills with ability to handle difficult conversations
- Strong negotiation skills and ability to work with clients to resolve payment issues
- Proficiency in Microsoft Office applications, particularly Excel for data management
- Knowledge of basic accounting principles and collection practices
- Ability to work independently and as part of a team in a fast-paced environment
- Attention to detail and organizational skills with ability to manage multiple tasks